Frequently Asked Questions About Countertops
General Questions
What types of countertops do you offer?
We offer granite, quartz, marble, quartzite, and porcelain countertops — each with unique characteristics, color options, and benefits. Whether you want durability, low maintenance, or natural beauty, we have a material that fits your style and budget.
Do you provide free estimates?
Yes! You can get an instant estimate using our free online quoting tool, or you can schedule an in-person measurement for a more accurate quote.
Do you work with homeowners and contractors?
Both. We proudly serve homeowners, builders, designers, and remodeling contractors across the Chicago area.
Where are you located?
Chicago Metropolitan Stone Fabricators is located in Countryside, Illinois, and we serve the entire Chicagoland region.
Material Questions
What’s the difference between granite and quartz?
Granite is a natural stone, each slab unique. Quartz is an engineered surface known for consistency, stain resistance, and low maintenance. Both are durable, but quartz requires the least maintenance.
Is marble good for kitchen countertops?
Marble offers timeless beauty but is softer and more porous than granite or quartz. It requires regular sealing and careful maintenance to avoid staining and etching.
What is quartzite?
Quartzite is a natural stone formed from sandstone under intense heat and pressure. It offers the beauty of marble with greater hardness and scratch resistance.
Can I view the slabs in person?
Yes! We encourage customers to visit our showroom and select the exact slabs that will be used in their project.
Do you offer different edge profiles and finishes?
Choose from polished, honed, leathered, and a variety of custom edge designs to match your aesthetic.
Measurement & Installation
Do you handle measurement, fabrication, and installation?
Yes — we are a true one-stop shop. Our team measures, fabricates, and installs everything in-house to ensure accuracy and quality.
How long does installation take?
Most installations are completed within a single day. Larger or more complex projects may require additional time.
Do you remove old countertops?
Yes, we offer removal and disposal of existing countertops prior to installation for a fee.
What should be ready before you measure?
Base cabinets must be installed, level, and secured. Sinks, faucets, and appliances should be selected so cutouts and dimensions are accurate.
Can you install new sinks or faucets?
We handle sink mounting, faucet hole drilling, and cooktop cutouts during fabrication and installation. We do not install faucets or connect plumbing of any type.
Pricing & Payment
How much do new countertops cost?
Pricing varies based on material. Granite and quartz typically start around $39–$49 per square foot, while marble and quartzite tend to be higher. Exact costs depend on slab selection, layout, and edges.
How accurate is your online estimate?
Our instant online quote tool provides a strong baseline estimate. Final pricing is confirmed after an in-home measurement to ensure precision.
Do you offer trade or dealer pricing?
Yes — professional partners can apply for dealer accounts with exclusive pricing. Dealer accounts require approval prior to activation.
Care & Maintenance
How do I clean and maintain my countertops?
Use mild soap and water for daily cleaning. Avoid harsh chemicals, abrasive pads, and acidic cleaners like vinegar. Quartz requires the least maintenance, while natural stones like granite and marble may require periodic sealing.
Do you offer warranties?
Yes. Many quartz and porcelain surfaces include manufacturer warranties, and all installations include our workmanship guarantee.
Can you fabricate matching backsplashes or waterfall edges?
Yes — we can design full-height backsplashes, waterfall islands, integrated ledges, and custom features to create a cohesive, high-end look.
Why Choose Chicago Metro Stone?
With years of experience, premium materials, in-house fabrication, and expert installers, Chicago Metro Stone delivers unmatched craftsmanship and value. Whether you’re remodeling a kitchen or designing a luxury home, we help you bring your vision to life with precision and care.